Twinkle Jones
As a consummate healthcare professional, I strive to lead and inspire high performing teams by exemplifying a culture of collaboration, empowerment, innovation, and support with the end goal of creating happy colleagues, team members, and optimal patient satisfaction.
Working in healthcare for over 30 years has been incredibly rewarding. I ensure patients can obtain accurate billing statements and understand their insurance benefits because when these tasks are done correctly, it results in satisfied customers and a smooth revenue cycle. It's fulfilling to know that I've been a subject matter expert for both internal and external clients, supporting a credible and trustworthy revenue cycle.
I'm excited to work at Slocum because it allows me to contribute to a company in an industry I'm passionate about. My skills are well-suited to this position, and I'm eager to add value to Slocum's growth. The company's culture and supportive work environment align perfectly with my personal and professional goals.
Outside of work, I enjoy spending time with my family, gardening, and taking walks in nature. I love exploring different restaurants, attending live music venues, and visiting art museums. When I'm not out and about, you might find me at home watching Netflix or planning my next travel adventure.
Education & Training
- Extensive experience in revenue cycle management and healthcare operations
- Skilled in process improvement initiatives and project management
- Expertise in healthcare data analytics
Credentials
- Named Leader of the Year
- Created and developed pre-registration teams that reduced patient wait times in clinics
- Developed team KPIs that were adopted nationally for all Revenue Cycle Management teams