Great healthcare outcomes are the result of a partnership

Providing Information

You have the responsibility to:

•  Provide accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other health-related matters
•  Report perceived risks in your care and unexpected changes in your condition
•  Understand your treatment plan, and ask questions as needed
•  Are additional night-lights needed?
•  Provide accurate information for insurance and billing

Involvement

You have the responsibility to:

•  Actively participate in your treatment by following the recommended treatment plan
•  Have a responsible adult available to assist you post-operatively

Respect and Consideration

You have the responsibility to:

•  Act in a respectful and considerate manner toward healthcare providers, other patients, and visitors
•  Respect the property of others
•  Be mindful of noise levels

Insurance Billing

You have the responsibility to:

•  Know the extent of your insurance coverage
•  Know your insurance requirements such as pre-authorization, deductibles, and co-payments
•  Call the billing office with questions or concerns
•  Fulfill your financial obligations as promptly as possible