Quality Coordinator

Eugene, OR

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Description

  • In charge of planning, designing, implementing, and maintaining a comprehensive medical practice Continuous Quality Improvement (CQI) program including utilization management, risk management, and patient safety initiatives.
  • Programs CQI with each individual department and educates management and directors on implementation of quality techniques with aim to create a culture of quality.
  • Creates and maintains Dashboard of key metrics for internal benchmarking
  • Works with outside organizations on benchmarking metrics
  • Monitors medical practice efforts to ensure compliance with internal and external QI standards.
  • Works with staff, management, and physicians to support patient safety work and reporting.
  • Runs reports, analyzes data, prepares slides and presents on CQI initiatives, making recommendations for projects and/or process changes
  • Coordinates the effort to gather data from different locations and prepare reports (e.g. run charts) for internal and external benchmarking
  • Finds opportunities to implement QI methodology to improve the practice
  • Monitors utilization and service quality through diagnosis-related group (DRG) review, HEDIS quality measures, payer/provider/patient satisfaction surveys, and complaints.
  • Responsible for Total Joint Arthroplasty Quality reporting in coordination with local hospital QI departments
  • Other duties as assigned

Requirements

  • Knowledge of CQI principles, practices, methods, and tools.
  • Expertise in data analysis utilizing tool of choice (R, Stata, Python etc.)
  • Experience using dashboard to create tools (e.g. Tableau, Power BI)
  • Experience using SQL for data extraction
  • Understanding and experience utilizing of electronic medical records
  • Knowledge of ICD10 coding, CPT codes, and HIPAA standards
  • Understanding of payors, revenue cycle, practice administration

Skills

  • Facilitator of CQI efforts in medical practice.
  • Application of analytical methods and statistical software by developing appropriate reports.
  • Employment, analysis, and reporting of survey data.

Abilities

  • Able to identify projects, collect data, analyze data, build reports and dashboards, present data and translate this information into actionable items for the team.
  • Ability to educate staff in both verbal and written form about QI in formal and informal settings.
  • Ability to interact effectively with health care team members.
  • Bachelor’s degree health administration or health-related field.
  • Three (3) years of experience in quality improvement (QI) coordination.
  • ASQ certification or equivalent
  • Minimum 5 years of experience in healthcare related setting, preferable with history of 2 years in a management position

Summary

Responsible for coordinating quality management efforts including development, implementation, education, data collection, and analysis.

This is a full-time position working on-site in Eugene, OR

Slocum is an Affirmative Action/Equal Opportunity/Disability/Vet Employer.  

 

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