24/7 Access to Orthopedic Specialists
It’s Fast
The average patient is seen within 4 minutes compared to hours spent waiting at urgent care.
It’s Easy
24/7 Virtual access, no waiting rooms, and no parking. Connect directly from any device.
It’s Seamless
Most urgent care providers refer orthopedic injuries to specialists anyway. Skip the runaround and start with expert care immediately.
What Can Be Treated?
Skip the urgent care waiting room and connect instantly with orthopedic specialists through secure video visits. Whether you’ve suffered a sports injury, have joint pain, or need immediate non-emergency care, specialists are available 24/7 to help—right from your home. Our virtual care platform is ideal for many orthopedic conditions:
- Sprains and strains
- Sports injuries
- Joint pain
- Basic fracture assessment
- Post-operative questions
- General orthopedic concerns
If your provider determines you need in-person care, they will coordinate priority scheduling with the appropriate Slocum specialist.
Expert Care from a Trusted Team
When you need immediate orthopedic care, Slocum’s virtual care platform connects you with specialists through secure video visits. Using your smartphone, tablet, or computer, you can receive expert evaluation, diagnosis, and treatment plans.
Our virtual care service is powered by OrthoLive, a specialized telehealth platform designed specifically for orthopedic care. Founded by orthopedic surgeons, OrthoLive provides secure, HIPAA-compliant technology that enables us to deliver the same high-quality care you expect from Slocum through convenient video visits.
What to Expect from Virtual Urgent Care
Before Your Visit
• Schedule your appointment through our online portal
• Complete brief registration and medical history
• Receive confirmation with connection instructions
• Test your device’s camera and microphone
During Your Visit
• Connect through our secure platform at your appointment time
• Meet with an orthopedic provider
• Discuss your symptoms and concerns
• Receive diagnosis and treatment recommendations
• Coordinate follow-up care or in-person visits if necessary
After Your Visit
• Receive a summary of your visit and care plan
• Schedule follow-up care if needed
• Access your visit notes through your patient portal
Frequently Asked Questions
How quickly can I be seen?
Appointments are available 24 hours a day, 7 days a week typically within minutes – much faster than local urgent care waiting times.
Is virtual care covered by insurance?
The virtual care options include:
- Virtual Visit – $25 cash fee
- Chat – free
- Request an appointment – free
Insurance information is used for follow-up visit in person appointment scheduling.
What technology do I need?
You need a device with a camera and microphone (smartphone, tablet, or computer) and a stable internet connection.
Is the platform secure?
Yes, our platform is fully HIPAA-compliant and uses enterprise-grade security to protect your privacy. The OrthoLive platform was developed specifically for orthopedic care and meets the highest standards for healthcare data security.
What if I need to be seen in person?
If needed, we’ll schedule priority in-person care at our Eugene facility with the appropriate specialist.
Can I use virtual care for follow-up visits?
Yes, many follow-up appointments can be conducted virtually, saving you time and travel.
Get Care Now
Don’t wait in an urgent care facility – connect with an orthopedic specialist now: