Eugene, OR

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Description

• Act as the front-line interface to users, receive trouble calls, diagnose, and repair hardware and software. Assist personnel in developing technology solutions
• Support a “Mid-sized Network”, running Microsoft Operating Systems in a Microsoft Active Directory Domain
• Install, maintain, troubleshoot, and repair networked servers, client computers, printers, print servers, terminals, routers, and switches
• Configure and maintain:
  • Primary and Backup Domain controllers, member file and print servers
  • License managers and Data backup systems
  • Microsoft Exchange Server and related email filtering technology
  • Microsoft Internet Information Server (corporate intranet)
  • Slocum internet website using Applicable Content Management System
  • Cisco VoIP Phone System
  • Email encryption technology
  • Remote access VPNs and Authentication servers
  • Medical PACS servers and clients
  • Web filtering/management server
  • Apple MAC Servers and mobile clients
• Develop and maintain Corporate Intranet Web pages
• Provide training to staff on hardware and software procedures, policies, privacy and security issues
• Maintain a current hardware, software and licensing inventory
• Maintain information systems in compliance with HIPAA regulations and industry security “Best Practices”
• Occasional weekend and evening work, including on-call IT support on a rotating assignment
• Order, setup, and configure new hardware such as monitors, new computers, docking stations and projectors
• Create and manage users in AD environment and other linked systems (EHR, Outlook mail, Joints, etc)
• Other duties as assigned

Requirements

• Must be able to pass a post offer drug screening and background check.
• A solid understanding of all Microsoft Operating Systems (from Windows 7 up to and including the most recent versions); understands paging and swapping, inter-process communication, devices, device drivers, file system concepts, can use performance analysis to tune systems
• A solid understanding of networking/distributed computing environment concepts; thorough understanding of routing, client/server computing, and the design of consistent network-wide file system layouts
• Experience with component-level diagnostics and repair of computer systems

Summary

The IS Technician provides support for the Slocum computer/telephone network.

This position can be either full-time or part-time, depending on applicant preference

Slocum is an EEO/AA/M/F/Vet/Disability employer.

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