Great healthcare outcomes are the result of a partnership
Providing Information
You have the responsibility to:
- Provide accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other health-related matters
- Report perceived risks in your care and unexpected changes in your condition
- Understand your treatment plan, and ask questions as needed
- Are additional night-lights needed?
- Provide accurate information for insurance and billing
Involvement
You have the responsibility to:
- Actively participate in your treatment by following the recommended treatment plan
- Have a responsible adult available to assist you post-operatively
Respect and Consideration
You have the responsibility to:
- Act in a respectful and considerate manner toward healthcare providers, other patients, and visitors
- Respect the property of others
- Be mindful of noise levels
Insurance Billing
You have the responsibility to:
- Know the extent of your insurance coverage
- Know your insurance requirements such as pre-authorization, deductibles, and co-payments
- Call the billing office with questions or concerns
- Fulfill your financial obligations as promptly as possible
