Eugene, OR
Description
At Slocum Orthopedics the Surgery Scheduler works closely with the surgeons, clinical staff, and patients to schedule surgeries and manage physicians’ surgery schedules.
- Manage Slocum surgery block/open time for Sacred Heart, McKenzie Willamette, Slocum ASC, and Day Surgery at Riverbend.
- Ability to manage multiple telephone lines in a call center setting scheduling new surgery appointments.
- Maintain Knowledge of how to understand and fill Slocum surgery block/open time for Sacred Heart, McKenzie Willamette, Slocum ASC, and Day Surgery at Riverbend.
- Enter all information into the computer while on the telephone or face to face with a patient
- Run reports to create Excel spreadsheets and communicate with component reps about upcoming surgeries
- Communicate effectively and clearly with patients and co-workers
- Tasks PA for surgery authorization
- Schedule pre-op visits
- Schedule anesthesia visits as indicated by facility
- Schedule Total Joint class for Lower extremity Total Joint patients
- Send PCP/Sub-specialty medical clearance requests as indicated by surgeon.
- Manage medical clearances, ensuring clearance has been obtained prior to surgery.
- Maintain cheat sheets for providers in your assigned area.
- Monitor and respond to Hospital Data Exchange emails
- Notify Scheduling Leads and Physician Assistant Supervisor when providers are scheduling surgery off template
- Release unused Slocum block time within the facility guidelines
- Provide additional patient education regarding surgery and diagnostic procedures
- Meet monthly with the Surgery Scheduler Group.
- Use Surgery checklist for every patient scheduled
- Complete Surgery checklist in its entirety within 24 hours of scheduling the surgery
- Other duties as assigned
Requirements
- High school diploma, GED, or one to three months related experience and/or training, or equivalent combination of education and training.
- Minimum of two years in a related health care setting, including back office or front office administrative roles.
- Orthopedic experience and/or previous surgery scheduling experience preferred.
- Podiatry and Orthopedic foot and ankle experience preferred.
- Certified Medical Assistant preferred.
Summary
Slocum Orthopedics is currently recruiting for a full-time benefited Surgery Scheduler. This position is responsible for scheduling orthopedic surgeries at multiple facilities for several physicians in a busy medical office. This person must have the ability to manage multiple telephone lines, and have excellent verbal and written communication skills.
Slocum is an EEO/AA/M/F/Vet/Disability employer.
